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Connecting Shopify gets Hamla your orders, customers, and abandoned checkouts — that part happens the moment you approve the connection. It does not, on its own, put anything on your storefront. Popups and on-site notifications need one more step: turning on Hamla’s app embed in your theme. Skip this and a campaign can be built, activated, and still never appear to a single shopper — with nothing telling you why, other than Hamla itself, which will say so the next time you ask it to build one.

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What you need

  • Shopify connected. Settings → Your store & website should already show Shopify.
  • A published theme. The embed turns on per theme, so if you switch themes later, turn it on again for the new one.

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Turn it on

The fastest way is from inside Hamla, not Shopify:
  1. Go to Settings → Your store & website.
  2. Under Storefront embed, click Open theme editor.
  3. This drops you straight into your Shopify theme editor with Hamla’s embed already selected — you don’t have to find it in the list yourself.
  4. Click Save, top right of the theme editor.
That button builds a link straight to Shopify’s own theme editor, scoped to your store — it needs your Shopify domain, so it only appears once Shopify is connected.

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Doing it manually in Shopify

If you ever need to find it yourself — after switching themes, for instance — the path in Shopify’s admin is: Online Store → Themes → Customize → App embeds (the grid icon, top left of the theme editor) → Hamla → toggle on → Save. Hamla will be listed alongside any other embeds you have installed (review app widgets, countdown timers, other tracking scripts) — it does not turn any of those off, and they do not need to be turned off for Hamla to work.

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How you’ll know it’s on

Settings → Your store & website shows a status next to Storefront embed: The same signal is what the AI checks before promising a popup will work. Ask it to build one while the embed is off, and it will say so and hand you the same button, rather than activating a campaign that quietly shows to nobody.

Convert website visitors

What to actually build once the embed is on.

Recover abandoned carts

Uses the same embed to reach someone who left mid-checkout.

Connections

What Hamla reads from a connected Shopify store, and what it does not.

When something doesn't work

Start here if a campaign looks right but nobody is seeing it.